HYKER Support

You will receive an invitation by email, where you will get a code. Then you click on the link either in the email or if you go to https://share.hyker.se/. ...

If you deleted a file/document or folder by mistake, you can restore it either if you are an Admin-user or if you ask your Admin to do it. Go to "trash...

If you want to add a new user to your Secure Zone, click on the zone you want to add the user to. Click on "Users" in the top right corner. Click ...

If you want to delete a user from your Secure Zone you click on the Secure Zone that you want to delete the user from. Then you click on "Users" i...

Admin = Access to all the admin-tools and has all the permissions on the platform. Manager = Can invite new users and create new groups, has almost the sam...

An admin-user can manage what type of notifications that will occur for every user. The admin-user can manage this by going to the "Admin"-space (...

You can identify yourself either by BankID or 2FA. It is the admin or owner that chooses with method they want the user to log in with. If you would like to...

Yes, you can edit files in Share. The administrator enables the feature under "Secure space settings" in HYKER Share. Editing can be done in Word,...

This can easily be done by clicking on the three dots in the right corner beside the name of the file/folder you want to set an expiration date for. Choose ...

If you have been invited to HYKER Share, you will receive an email with the subject “Invitation to HYKER Share” stating that you have been invited. The emai...